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Hire South connects you directly with vetted customer service and operations talent across Latin America — you run the final interview, make the hiring call, and we handle everything else.
Build Your customer support and operations Team
Vetted candidates in your inbox within days, hires made in weeks, and a partner who manages the process end to end.
Hires placed
Placement success rate
Replacement guarantee
Countries we recruit from
Build Your nearshore operations Team
Every candidate is vetted for English fluency, US-market experience, and the ability to run without hand-holding.
Owns the post-sale lifecycle. Drives platform adoption, minimizes churn, and builds high-value relationships with your enterprise client base.
Diagnoses and resolves complex user issues. Fluent in Zendesk and Jira, capable of escalating bugs directly to your engineering team with full context.
Manages Salesforce or HubSpot environments. Automates sales pipelines, cleanses data, and ensures your revenue engine runs flawlessly.
Manages real-time supply chain logistics, freight dispatch, and vendor communications with CEFR-certified English and native Spanish.
Drafts contracts, manages case files, and handles sensitive compliance documentation for US law firms with absolute discretion and precision.
Protects your founders' time. Manages complex inbox triage, cross-timezone scheduling, and high-level administrative bottlenecks autonomously.
From Customer Success Managers who actively reduce churn to Executive Assistants who protect your founders' time, here's a sample of the operational talent we source.
Logistics CoordinatorWhy you should hire in south and central america with us
Save significantly compared to US-based hiring — savings that mean more specialists and more operational stability.
Qualified candidates pre-vetted for experience, English fluency, and cultural fit, in front of you fast.
We know what a strong operations, HR, and support hire looks like, from a technical recruiter to a powerhouse EA.
If a candidate wouldn't hold their own on a call with a skeptical US client, they don't reach your shortlist.
Sourcing and vetting to payroll and compliance, backed by a replacement guarantee. No upfront cost.
Your dedicated point of contact learns your standards and sticks around.
BUILD YOUR NEARSHORE operations & support Squad
What Clients Say
Don't just take our word for it — hear from the founders and marketing leaders who built their teams with HireSouth.
"We needed someone who could own our SEO strategy without hand-holding, and that's exactly what we got. Our organic traffic has grown steadily every month since."
"I was skeptical about hiring remotely from outside the US, but the process felt no different than hiring locally — same speed, same quality of candidates."
"We needed someone who could own our SEO strategy without hand-holding, and that's exactly what we got. Our organic traffic has grown steadily every month since."
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Lorem Ipsum is simply dummy text of the printing and typesetting industry.
Discover the exact financial impact of nearshoring. Our market benchmarks provide transparent, data-driven salary comparisons, empowering you to scale your operations without inflating your domestic overhead. You always maintain full control over the final offer.
HIRING PIPELINE
Building a high-performing growth team does not have to take months. Bypass the fragmented domestic hiring cycle with our streamlined vetting process.
1
During our initial consultation, we'll review role requirements, agree on a budget, and nail down job descriptions.
2
Our recruiters will advertise your openings, monitor all applications, and screen potential candidates from our trusted network.
3
We'll present 2-3 highly-vetted candidates for you to interview, typically within the first 10 days.
4
You hire the best candidate! If it doesn't work out within 90 days, we'll search for a replacement at no additional cost.
5
We handle all compliance, paperwork, and Day 1 setup. We then conduct check-ins to ensure seamless workflow alignment with your existing team.
6
As your new hire drives results, we manage all payroll, benefits, and HR administration in the background. When you are ready to expand, we cale your LATAM team without adding domestic overhead.
FAQ's about nearshore staffing & LATAM Talent
Hire South delivers elite nearshore customer support by matching US companies with C1/C2 bilingual specialists in Latin America who excel in omnichannel customer success. Our agents undergo strict screening for native-level English fluency, empathy, and mastery of tools like Zendesk, Freshdesk, and Salesforce. You maintain world-class customer satisfaction metrics while reducing operational support costs by 30% to 40%.
Yes, Hire South provides flexible customer support staffing aligned directly with your target coverage hours, including standard US time zones, weekend shifts, and 24/7 operations. Because Latin America shares geographic proximity with the US, your support agents seamlessly overlap with peak ticket volumes and live chat traffic. This eliminates delayed response times and keeps your CSAT scores consistently high.
Nearshore customer support talent sourced by Hire South features exceptional bilingual fluency, allowing your business to serve both English and Spanish-speaking customer bases seamlessly. Every representative undergoes voice evaluations to guarantee crystal-clear verbal and written communication across phone, email, and live chat channels. This eliminates language barriers and creates a frictionless customer experience.
Hire South support representatives arrive fluent in top helpdesk platforms including Zendesk, Freshdesk, Gorgias, Intercom, and Salesforce Service Cloud. They manage ticket queues, apply macro automations, and update knowledge base articles without requiring technical ramp-up time. This immediate operational readiness keeps ticket backlogs low and response times fast.
Hire South offers dedicated, highly educated customer support specialists who work directly as extended members of your internal team rather than transactional call center workers. Unlike traditional offshore centers with high turnover and scripted interactions, our nearshore professionals build genuine customer rapport in real time during US business hours. You get higher resolution rates, lower churn, and 30% to 40% cost savings.
We'll have vetted operations and support candidates in front of you in days.
Blog
Looking to stay up-to-date with the nearshore staff augmentation industry? Excited to learn more about hiring in Latin America? Then head over to the Hire South blog and check out our articles written by outsourcing experts. If you have any questions about a specific topic, get in touch with us and we'll help you navigate it!
Explore why US freight brokerages are turning to bilingual LATAM dispatchers to improve communication, streamline operations, and support growing logistics teams.
Find the right remote CRM architects in Latin America and build a skilled team ready to support your business goals.
Explore the ultimate guide to hiring bilingual prompt engineers in LATAM and find skilled AI talent ready to help your business grow.
WE'RE READY WHEN YOU ARE
Twenty minutes with a founder to pin down your own strategy to hire LATAM talent. No pressure, no sales pod — just the brief, the math, and a clear next step.
Boutique nearshore staffing, built by a US-Argentine duo. The LATAM-native original — no "in," no AI screening, and around since '22.
